Frequently Asked Questions

How are you addressing the COVID pandemic in the clinic?

We are adhering to strict CDC guidelines and maintaining extra sanitary precautions. We have reduced our caseloads dramatically, so there is only one child and one therapist in the clinic per session. We do not allow extra guests or family in the clinic, only one guardian or parent is allowed at a time.

How do we start OT sessions?

If your child has never had an OT evaluation, we start with that. Standardized evaluations allow our therapists to create a specific treatment plan and therapy goals. Once the evaluation is completed  (usually takes around two weeks) we will email you the OT report with our recommendations. If you approve OT sessions, we will schedule you a weekly appointment for ongoing therapy.

If your child has had an OT evaluation in the past year, we can use that to create our treatment goals and move straight in to scheduling weekly or bi-weekly OT sessions.

How often are OT sessions?

We usually see clients once or twice a week

How long are OT sessions?

Our evaluations and sessions are 50-60 minutes long.

How long will my child need OT?

It truly depends on the OT concerns. We have clients who have been with us for three years and some for six months.

Do you take insurance?

We are currently only in network with Blue Shield, we are contracted with Frank Lanterman and West side regional centers as well as STS NPA for school based services.

If we are not in network with your insurance, we provide you with a super bill that you may submit to your insurance for possible reimbursement.

Do you do in-home or in-school sessions?

We can provide in-home and in-school sessions, provided the OT concerns do not require clinic based equipment. Usually, the clinic is the best place to provide therapy because of all of the sensory equipment available but we are happy to accommodate in home or in school sessions if needed.

What are your working hours?

We are open Monday-Friday from 9am-6pm. Our first appointment of the day is at 9am and our last is at 5pm.